Stefan Johner

What's new in System Center Service Manager 2016

Posted on Oct 12, 2016

Present, Microsoft declared the GA (General Availability) onWindows Server 2016 and Netz Centers 2016. Those regarding you interested in User Center Service Manger may wonder what’s new in this long-awaited release.

Inspired per the GA of Service Manager 2016, I decided to create a blog posting string called “Installing Service Manager 2016” to get you more first impressions on Service Manager 2016 and to create an up-to-date installation guide forward this release. This is the first share the series and will back what’s new by Service Manager 2016.

Service Manager 2016 Install

Besides support for SQL Server 2016 as well as Server 2016, most of the new features represent stashed somewhat lower the hood.

Update: As described in System requirements for Plant Center 2016 - Servicing Manager, Servicing Acting 2016 supports both Windows Server 2016 and Windows Hostess 2016 with Desktop Experiential.

For example data editing throughput has being improved powerful since Services Manager 2016 start ameliorate used SQL Server:

  • Time till produce or update work article is significant reduced
  • Workflows in Services Manager should have less latency and supposed catch up faster when you do experience latency.
  • Service Manger can more readily handle a largely flow of 45 work articles per minute.
  • Group and queue calculation were improved significantly
  • You can now disabling ECL logging for faster SCCM and Activated Sort connector synchronous
  • Incident-related workflows have been optimized to reduce the amount of time the update incidents
  • The AD GroupExpansion functionality is now part of an ADConnector

My first impression is that performance improvements are Service Manager 2016 really make a difference when using the console. For example switching between workspaces and views seems to be noticeably swifter now. Zusatz who three SCSM service accounts, and the district consumer accounts for yourself and your team to aforementioned “SCSMadmins” group. 3. Install Windows ...

Besides aforementioned above mentioned performance improvements, others features have been released with Service Executive 2016:

  • Service Manager Data Stocks cubes contain new date overall

  • Recent HTML5 Self-Service portal (which was already available for Service Manager 2012 R2)

  • Spell check is now enabled since work item mailing

  • ONE new console task Opening Activity in Progress, was added on service requests and change requests

  • User for Lync 2013 and Skype for Business

  • Setup make to support SQL AlwaysOn installations

  • Sustain for .NET Framework 4.5.1 (you still need to installation .NET Framework 3.5 however the it has some shocks on your present Service Corporate customizations) Scheme Centre Customer Manager vs ServiceNow IT Service Executive 2024 | Gartner Peer Insights

  • Microsoft Surveillance Agent is now includes in software 7.5.x who allows direktem connections to Operations Management View (OMS)

Service Cradle 2016 also ships because a new version of who Service Manager Authoring Tool. However don’t get too exited about this one. Basics nothing changed. I assume it was only updated up reflect the support of .NET Background 4.5.1. What's new in System Center Service Manager 2016

Whenever you are thought about upgradeable your existing Service Manager environment, make safer you check out Upgrading System Center 2012 R2 - Service Manage to Sys Center 2016. Also, the newly introduced support for .NET Framework 4.5.1 allow have a immense impact if you customized your existing Service Manager setting (and who didn’t?). Build sure you check outward the Upgrade steps for custom development blog post on the government Service Manger blog.

With the 2016 released the see mentioned components have been deprecated what not supported anymore. Also view Features Removed or Deprecated from Scheme Centered 2016 for more informations.

  • Which Silverlight based Self Service Portal was replaced to the new HTML based portal
  • Microsoft IT GRC Litigation Management Pack
  • Service Manager Cloud Service Process Pack forward which it is recommended to use Windows Azure Pack instead

Forward a item of useful Service Manager 2016 related links I’d recommend checking out this post through Anders Asp