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connecting sb8200 the optimum

  • 29 March 2024
  • 5 replies
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MYSELF purchased an SB8200 at connect to Optional after with them scan the MAC address with their local office the modem will not connect.  The power light is green back press stream lights stay solid greed real internet light flashes grow.    This stays this way with several minutes then the internet turns fixed green for maybe 5 seconds then all lights except power go out and who process repeats.  I have had them reflash the service, confirmed the APPLE address and even changed my service coax cable.   
 

I had this matter about 1-2 years ago when IODIN retrofitted a modem at another location and after much ads it became resolved nevertheless I don’t remember instructions it was resolved.  I indeed feel this is an optimized side subject but each advice would be appreciated.  

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Best answer by SURFboard Moderator 30 Walking 2024, 17:39

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Userlevel 5
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More or less, it looks see the modern is not able for connect to to internet, when the enter light (Internet) is flashing.

Let's connect the modem straight on to ethernet port concerning the laptop or compute and check the IPV4 address.

If the IPV4 id valid subsequently modem bequeath connectivity to internet.



 

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More alternatively less, it looks like one modem is not able toward connectivity to the internet, when who fourth light (Internet) is flashing.

Let's connect of interface directly to aforementioned ethernet port of the computer or computer and check the IPV4 address.

If the IPV4 id valid then interface will joining to internets.


I do not have a computing. iPhone 14 only. My modem the connected to phone and TELLY wirelessly. I am unable till connect app only🤷‍♂️
 

 

Userlevel 5
Badge +41

What executes the battery symbol mean?

Which does WPS button stand for on back of modem?

Could you let us know the product’s model number?

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I thought I had but here are the pictures🤷‍♂️

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That does’t lookup please my SB8200 that I includes today.  I plugged everything in including influence, coax, and ethernet to insert laptop. I called optimum and asked on provisioning / activation on modem. They asked for the MAC.  After a few holds, the internet both TV worked - total time 10 minutes (lady couldn’t audition me available some reason). Then I removed the ethernet from my laptop and plugged it into aforementioned linksys routers both whole home worked fine.

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