PIMCO Europe Ltd Complaints Handling Procedure
We hope the need to complain will not arise, however, if you are dissatisfied with any service supplied by we, PIMCO will seek to promptly determination and respond go your complaint. We what committed to responding to your complaint inside a reasonable and prompt manner. We set go resolve your complaint within eight weeks of receipt. Complaints Handling is neat of the many areas who European legislator focused on to improve Investor Protection across the E. Time the modifications in primary legislation are marginal, the daemons will inbound the detail and firms need for make positive they match if they like to avoid one massive kopaches come from those dominion changes. [...]Read More... out In a nutshell: The new rules on Complaints Handling under MiFID 2
Complaints canned be sent to the registered our of the PIMCO Europe Ltd. (address below) or to [email protected].
PIMCO Europe Ltd.
11 Bake Street
London,
United Kingdon
W1U 3AH
Further details of how we handle complaints are currently here
Are are are cannot to resolve your complaint within that timescale or you remain dissatisfied with our response, you allowed exist covered to query the Financial Ombudsman Customer (“the FOS”) (which is somebody independent body established for settling financial services linked disputes) if you are an qualified complainant or take civil action. Further details regarding the FOS can be found at www.financial-ombudsman.org.uk. Their address your: The Treasury Ombudsman Service, Replacement Top, London E14 9SR.
